CareConnect built for people who care for people
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CareConnect
← The ecosystem
For organizations running GUIDE and technology partners

You’re approved for GUIDE. We help you run it.

Plug into the CareConnect care network, run your program on our platform, or both. Families enrolled, respite delivered, claims submitted and CMS reporting ready, without adding headcount you can’t hire.

Book a program review See the platform
Your program, in one record
Referral and eligibility check
Assessment and care plan
Navigation and respite delivered
Claims submitted. CMS reports ready.

Does this sound familiar?

“We’re approved, but running the program is a mess of tools and spreadsheets.”
“We can’t hire navigators fast enough to hit our enrollment goals.”
“Respite is funded, but we don’t have the agencies to deliver it.”
Three ways to work with us

You keep your contract and your brand. We carry the operational load.

Use our network
Add care you can’t staff.
Credentialed home care, respite and community partners, ready in your market.
Run on our platform
One system from referral to claim.
Eligibility, care plans, visits, billing and CMS reporting in one shared record.
Both
Your clinicians, our network and platform.
The fastest path to full enrollment and every funded service delivered.
The platform · how the CareConnect network runs

Everything a funded care program needs to run, in one place.

One shared record for the clinical team, the family, home care and community partners, from first referral to payment. We run our own network on it; you can run yours on it too.

Referral coordination
Handoffs that close, with results returned to the referring doctor.
Eligibility and intake
Live Medicare eligibility checks and pre-filled intake. Nothing re-typed.
Caregiver engagement
Families supported between touchpoints; burnout surfaces as a signal.
Partner management
One directory and one set of expectations for every care partner.
Documentation and billing
Captured as care happens. Claims validated, corrected and submitted.
Outcome reporting
Evidence ready for program reporting and for renewal.
For technology partners: three models
National, delegated
You hold the contract. Partners deliver the care.
Every referral, booking and outcome lives in one system, not someone else’s or nobody’s.
Provider-led network
Your clinicians, plus a fulfilment network.
Clinical workflow is solved. The family, the partners and the data layer are not. We connect them.
Practice, health system or CBO
GUIDE is one program among many.
Run it without adding headcount you cannot hire.

What your program gets

Capture the whole program
Care management and respite, not just what your team had time to document.
Grow without headcount
The same staff carry more families without burnout.
A measurable network
Every referral, visit and outcome in one place.
Evidence for renewal
CMS reporting ready, outcomes you can show.

How we start

1
Program review
We look at your enrollment, staffing and respite gaps.
2
Set up
Your team, partners and existing families moved into the platform.
3
Go live
New referrals enroll in the platform; network partners start delivering.
4
Report
Claims and CMS reporting run from the same record.
Before you start

Practical answers for GUIDE program leads

Do we keep our contract and brand?
Yes. You stay the GUIDE participant. Families see your program.
Do you compete with us for families?
Your families, partners and data stay yours. We don’t market to families enrolled in your program.
Does it cover CMS reporting?
Program data and outcomes come from the same record your team works in.
Is our data secure?
Every patient, assessment and payment is auditable.

Let’s look at your program together.

Book a program reviewBook a platform demo